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Welcome to Jackloshop over $29 Free Shipping
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FAQS

HOW DO I CHECK MY ORDER STATUS?
CAN I CHANGE or CANCEL MY ORDER ONCE IT HAS BEEN PLACED?
HOW DO I RETURN or EXCHANGE an ITEM?
WHAT TYPES of PAYMENT ARE ACCEPTED?

WHICH COUNTRIES and REGIONS SUPPORT SHIPPING?

1.HOW DO I CHECK MY ORDER STATUS?

Courier services are operating above Peak and Holiday volume. You may experience longer than expected delivery times.
To check the status of your order, including processing and shipping updates
Please note, once your order has shipped, you will receive an email with a tracking number for all shipping and delivery updates.

 

2.CAN I CHANGE or CANCEL MY ORDER ONCE IT HAS BEEN PLACED?

 

Unfortunately, no. Once your order has been placed it is sent to our warehouse for processing. You will need to return the original package to obtain a refund. 

Visit our Returns & Exchanges page for more information.

 

3.HOW DO I RETURN or EXCHANGE an ITEM?

jakeloshop.com is happy to accept returns on all merchandise within 14 days of receipt. However, shipping and handling fees are not refundable on returns. Unfortunately, without exception, jakeloshop.com cannot accept returns on used or damaged merchandise. For additional information, please see our RETURN POLICY.

4.WHAT TYPES of PAYMENT ARE ACCEPTED?

4.1 PAYPAL PAYMENTS

You can connect your PayPal, credit card, debit card, or bank account to PayPal for purchasing products. After submitting an order, you will be redirected to PayPal to complete the transaction.

1.Log into your PayPal account or use Credit Card Express;

2. Enter your card details and the order will be shipped to your PayPal address. Then click “Submit”;

3. Your payment will be processed immediately.
NOTE: Your order will be shipped to your PayPal address. Please ensure that it is correct and complete.

4.2 Credit Card

The available credit card options are listed above. The credit card companies listed above are the most commonly used credit cards on this website.
Please note that jakeloshop.com does not collect your credit/debit card number or personal information when you make payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.

5.WHICH COUNTRIES AND REGIONS SUPPORT SHIPPING?

USA, Canada, UK, Australia, Italy, Sweden, Belgium, Denmark, France, Germany ´╝łAt present, we only support orders and shipments in the above areas, and we will not accept orders from other regions for the time being. If there is an order from a non-above area, we will contact the customer immediately to help change the address or cancel the order and get a refund.

Any questions, please contact us. E-mail:[email protected]jakeloshop.com

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